Privacy Policy

Lavenderblue Kids is an online children's clothing store based in Pakistan, operating at lavenderbluekids.com. We sell adorable, comfortable clothing for little ones and deliver nationwide across Pakistan.

For any privacy-related questions, you can contact us at lavenderbluekids32@gmail.com.

When you place an order or contact us, we may collect:

• Full name
• Phone number
• Email address
• Delivery address (street, city, province)
• Order details (items, sizes, quantities, payment method)
• Feedback and ratings you voluntarily submit

We also automatically collect basic technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected via Google Analytics to help us understand how customers use our store.

We use the information we collect to:

• Process and deliver your orders
• Send you order confirmation and status update emails
• Respond to your questions and support requests
• Improve our website, products, and customer experience
• Detect and prevent fraud or misuse
• Comply with legal obligations

We do not use your information for unsolicited marketing without your consent.

When you place an order, we send an order confirmation email to the address you provided. This email contains your order details, a tracking link, and our return policy. These emails are transactional and are necessary to fulfil your order.

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Courier and delivery partners — to deliver your order (name, phone number, and address only)
• Email service providers (Resend) — to send you order confirmation emails
• Analytics providers (Google Analytics) — anonymous, aggregated data only
• Law enforcement or government authorities — only when required by law

Your order and account data is securely stored in our database hosted on Supabase (a trusted cloud provider). We take reasonable technical measures to protect your information against unauthorised access, loss, or misuse.

While we do our best to protect your data, no internet transmission is 100% secure. Please contact us immediately if you believe your information has been compromised.

Our website uses essential cookies to keep your shopping cart working and to remember your preferences. We also use Google Analytics cookies to understand how visitors use our website. These analytics cookies collect anonymous, aggregated data only.

You can disable cookies in your browser settings, but some features of the website (such as your cart) may not work correctly.

We retain your order information for up to 3 years for business, legal, and accounting purposes. Feedback submitted through our feedback form is kept for up to 1 year. You can request deletion of your data at any time by contacting us.

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your personal data
• Opt out of any marketing communications

To exercise any of these rights, please email us at lavenderbluekids32@gmail.com. We will respond within 7 business days.

Our website sells products for children but is intended to be used by adults (parents and guardians). We do not knowingly collect personal information directly from children under the age of 13. If you believe a child has submitted personal information to us, please contact us and we will delete it.

Our website may contain links to external websites (such as our Instagram, Facebook, and TikTok pages). We are not responsible for the privacy practices of those websites and encourage you to review their own privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy, please contact us: