1. Exchange Policy
We want you to be completely satisfied with your purchase. If you need a different size or received a defective item, we offer exchanges within 7 days of delivery.
- Exchanges are only valid for size issues or defective/damaged items.
- Items must be unworn, unwashed, and have all original tags attached.
- Customers are responsible for paying the delivery charges for returning the item to us and for us shipping the replacement back to you.
2. How to Request an Exchange
To initiate an exchange, please follow these steps:
- Go to our Exchange Request page.
- Enter your order number and the phone number or email used at checkout.
- Select the reason for the exchange and provide details.
- Submit the request. Our team will review your request and confirm if the reason is valid.
- Once approved, you will receive instructions on where to ship the item.
3. No Refunds
Currently, we do not offer cash refunds. We only offer exchanges for the eligible reasons mentioned above.
4. Final Sale Items
Items purchased during clearance sales or special promotions may be marked as "Final Sale" and are not eligible for exchange unless defective.
Contact Us
If you have any questions about our policy, please contact us.